Last updated: March 30, 2026
Welcome to WP Maintenance UK (accessible at https://wpmaintenance.uk). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Please read this policy carefully. By using our website, you agree to the practices described below.
1. Who We Are
WP Maintenance UK is a WordPress maintenance service provider based in the United Kingdom. We offer website maintenance, security, performance optimisation, and related services to individuals and businesses.
If you have any questions about this Privacy Policy, you can contact us at:
- Website: https://wpmaintenance.uk
- Email: info@wpmaintenance.uk
2. What Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
- Your name and email address when you contact us via a form or email
- Your website URL and business details when you enquire about our services
- Payment details when you purchase a service (processed securely by third-party payment providers)
b) Information Collected Automatically
- IP address and browser type
- Pages you visit on our website and how long you spend on them
- Referring website or source
- Device type and operating system
This data is collected using cookies and analytics tools. See Section 6 for more details on cookies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send you service-related updates and communications
- Process payments securely
- Improve our website and services based on usage data
- Comply with our legal obligations under UK law
We do not sell, rent, or trade your personal information to any third party.
4. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process your data under the following lawful bases:
- Consent: When you fill in a contact form or subscribe to our newsletter
- Contract: When processing is necessary to deliver a service you have requested
- Legitimate Interests: To improve our website and ensure its security
- Legal Obligation: Where we are required to retain records by law
5. How We Store and Protect Your Data
Your data is stored securely on servers located within the United Kingdom or European Economic Area (EEA). We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
6. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: To understand how visitors use our website (e.g. Google Analytics)
- Preference cookies: To remember your settings and choices
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
7. Third-Party Services
We may use trusted third-party services to operate our website and deliver our services. These may include:
- Google Analytics for website traffic analysis
- Payment processors (such as Stripe or PayPal) for secure transactions
- Email service providers for sending communications
These third parties have their own privacy policies and we recommend reviewing them independently. We only share data with third parties where necessary and ensure they meet appropriate data protection standards.
8. Your Rights Under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Ask us to correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data where applicable
- Right to Restrict Processing: Ask us to limit how we use your data
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based
To exercise any of these rights, please contact us at hello@wpmaintenance.uk. We will respond to your request within 30 days.
9. Links to Other Websites
Our website may contain links to third-party websites. These sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review the privacy policy of any website you visit.
10. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please get in touch:
- Email: info@wpmaintenance.uk
- Website: https://wpmaintenance.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, at https://ico.org.uk.